WE CARRY THE RISK. YOU GET IT IN SEVEN DAYS.
Built to what we agreed in writing, live in seven calendar days, or the full development fee comes back.
THE TERMS
THE CLOCK
Seven calendar days. The clock starts when payment, final written approval and the required system access are in place, as confirmed in your project agreement.
YOUR EXPECTATIONS
We agree your expectations in writing before the build: the workflows, design direction and outcomes the product must deliver. Acceptance tests make those expectations checkable; they do not replace the promise to meet them.
THE REFUND
If we miss the agreed seven-day deadline or the product does not match your expectations, you receive a full refund of the development fee.
Email sales@spacecodestudios.com with your project reference and the deadline or expectations that were not met. The team handles the request directly. Confirm payment processing, hosting, licence and handover arrangements in your written agreement; the FAQ cannot decide a claim or promise a processing date.
BEFORE YOU APPROVE
What your proposal records
Your written proposal records the product, expectations, start conditions, development fee and operating service. Ask the team to confirm payment processing and what happens to hosting, support and the licence if a refund is requested.
Risk-free refers to the full development-fee refund for either missed delivery or unmet expectations. It does not remove every business risk or guarantee revenue. Your project agreement records the start conditions and ongoing services before you commit.
QUESTIONS
We confirm requirements, expectations, access to connected systems and the person approving the result. You do not need a technical specification to enquire. We establish these details with you before the seven-day clock begins.
We discuss the change with you and record its effect on scope, price and timing in writing before proceeding. New requirements need an agreed plan; they must not silently remove the protection attached to your original expectations.
